Privacy Policy

Effective as of December 2025

Your privacy is important to us. It is the policy of National Hail and Dent Removal to respect your privacy regarding any information we may collect from you across our website and any other sites or platforms we own and operate.

Information We Collect

We only ask for personal information when it is genuinely necessary to provide a service to you—such as scheduling an appointment, offering an estimate, coordinating insurance claims, or communicating about repairs. This information may include your name, email address, phone number, vehicle details, photos you upload, and any other details you choose to provide.

We collect this information by fair and lawful means, with your full knowledge and consent. Whenever we request personal data, we explain why we’re collecting it and how it will be used.

How We Use Your Information

We use the personal information you provide solely to:

  • Schedule service appointments

  • Deliver mobile repairs and diagnostic services

  • Provide estimates and repair updates

  • Assist with hail claims and insurance coordination

  • Respond to messages or inquiries

  • Improve the performance and user experience of our website

We do not sell or share your information with third parties except as necessary to provide the service you’ve requested (such as insurance carriers) or when required by law.

Data Retention & Protection

We retain collected information only as long as necessary to deliver your requested service, meet legal obligations, or resolve disputes.
We protect stored data using commercially acceptable security measures to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

Third-Party Links

Our website may contain links to external sites not operated by us. Please be aware that we have no control over the content or privacy practices of these websites, and we cannot accept responsibility for their respective policies.

Your Rights & Choices

You may refuse to provide personal information, understanding that this may prevent us from delivering certain services—such as scheduling appointments, providing estimates, or managing insurance claims.

You may also request:

  • Access to the information we hold about you

  • Corrections to inaccurate information

  • Deletion of your personal data (when legally permissible)

Simply contact us to submit a request.

Your Continued Use of Our Website

By continuing to use our website, you acknowledge and accept our practices regarding privacy and personal information. We may update this Privacy Policy periodically, and any changes will be posted on this page.

Contact Us

If you have questions or concerns about how we handle your data and personal information, please contact us directly.